ADA TaLKS

Our work on Conversational Agents can be described as Adaptive Dialogue Agents using Task-oriented Learning with Knowledge and Senses.

ADA TaLKS represents the CLiPS research part of the  focusing on conversational agents as part of the human-like AI challenge. Within our work package on conversational agents, we cooperate with the Universities of Leuven (), Brussels () and Ghent ( and ). On  you can find short video’s on all the current research in our workpackage.

The focus of ADA TaLKS is on enabling a flexible method for incorporating and updating relevant background knowledge in a deep learning approach for dialog systems. In addition, we are researching memory encoding in order to improve consistency of the generated answers with the dialog history and the agent’s persona.

People

Publications

. Wojciech Trzebiński, Toni Claessens, Jeska Buhmann, Aurélie De Waele, Greet Hendrickx, Pierre Van Damme, Walter Daelemans, Karolien PoelsJMIR Form Res 2023

. Maxime De Bruyn, Ehsan Lotfi, Jeska Buhmann and Walter Daelemans. GEM 2022

. Maxime De Bruyn, Ehsan Lotfi, Jeska Buhmann and Walter Daelemans. BlackboxNLP 2022

. Maxime De Bruyn, Ehsan Lotfi, Jeska Buhmann and Walter Daelemans. MMNLU 2022

. Jeska Buhmann, Maxime De Bruyn, Ehsan Lotfi and Walter Daelemans. COLING 2022
 | Outstanding paper

. Maxime De Bruyn, Ehsan Lotfi, Jeska Buhmann and Walter Daelemans. COLING 2022

. Ehsan Lotfi, Maxime De Bruyn, Jeska Buhmann and Walter Daelemans. NLP4ConvAI 2021
 | Best Paper Award

. Maxime De Bruyn, Ehsan Lotfi, Jeska Buhmann and Walter Daelemans. MRQA 2021
 | Best Paper Award

. Maxime De Bruyn, Ehsan Lotfi, Jeska Buhmann and Walter Daelemans. Bnaic/benelearn 2021

. Maxime De Bruyn, Ehsan Lotfi, Jeska Buhmann and Walter Daelemans. KDD Converse 2020

Proofs of Technology

VaccinChat

We developed a Dutch chatbot that answers FAQ’s on COVID-19 vaccines and the Flemish vaccination strategy: 

This project also gave us insight in 

Car insurance chatbot for Belfius

In this work different data augmentation methods were tested to lift the performance of Belfius’ less-used French car insurance bot to the level of the more frequently used Dutch system. These methods include back-translation, paraphrasing and question generation.